Payment Info

We accept payment by Visa, Mastercard or debit. 

A 50% deposit is required on all tents. Total rental amount is due at time of delivery or customer pickup.

Pricing

Prices quoted are for one-day use only. Weekly and monthly rates are available upon request. Equipment is priced for time out whether it is used or not.

Placing Your Order

All rentals are on a first come first serve basis, so the sooner you can place your order, the better. Even if you do not know your exact guest count, it is best to reserve your tents or party rentals well in advance and then make adjustments later if necessary. A reservation is made and confirmed upon receipt of a deposit.

Changing or Cancelling Your Order

All additions, deletions or changes to your order must be made at least 48 hours prior to delivery. Additions to your order are subject to availability.

All cancelled tents and tent accessories (lighting, heaters, dance floors, fans) are subject to a 50% cancellation charge.

Deliveries

Delivery will be made to ground level, backyard tent area or to a location accessible to our delivery vehicle.

Customers can also come to our warehouse to pick up their rental items. Our staff will assist you in loading your items but the customer is responsible for protecting their vehicle and our equipment.

Delivery Charges

Delivery charges are determined according to the location. Please see the chart below for details.

Within Kingston	25.00
30 Outside of Kingston (ie. Napanee)	50.00
Picton, Belleville & Brockville	100.00
Trenton	125.00
Wolfe Island and Amherst Island	400.00
Outside of Belleville or Trenton (within 30 mins) in addition to area cost	50.00

Delivery Hours

Normal delivery hours are from 8am to 6pm every day of the week. After hour deliveries are available for an additional charge. Tents are typically set-up Wednesday, Thursday and Friday for weekend parties.

Site Checks

A site check must be performed if we have not installed a tent at your location before.

Permits

Tents 30’ x 30’ or larger require a building permit. We procure a permit on your behalf. Price varies depending on municipality.

Setup and Take Down

Kingston Tent & Party Rentals sets up and takes down all heavy equipment such as tents, dance floors, stages and globe lighting. Other items such as tables, chairs, linens and glassware can be setup by us for a fee, or can be setup by the customer or caterer. We do not set up mini lights.

Protecting Equipment and Property

All equipment must be left indoors, under a tent or covered to protect equipment from weather conditions.

We reserve the right to remove or refuse to install any tent which in our opinion will do possible damage to our equipment or to anyone’s property.

Missing, Damaged or Broken Equipment

Extra charges will be added for missing, damaged or broken equipment. Torn or burned linen are subject to replacement cost.

Returning Your Rentals

After your event is over, all rentals must be properly prepared for pickup or return. Tables must be folded and chairs must be stacked. All glassware, flatware or dinnerware must be placed in original containers. Linens must be folded.

All equipment must be returned to original spot of delivery.

Inclement Weather Conditions

Tents and canopies are not permanent structures and are susceptible to weather conditions. To protect the safety of our staff and your guests, we reserve the right not to install a tent during inclement weather such as a thunderstorm.